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0-1 point: I have good communication skills.
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2-3 points: I have good communication skills as I regularly answer the telephone in my job and take general enquiries in my current role. I am able to communicate with a diverse range of people both the phone and face to face.
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4-5 points: I have good communication skills as I regularly answer the telephone in my job and take general enquiries in my current role. I am able to communicate with a diverse range of people both the phone and face to face. Working for a community centre, I am accustomed at working with very diverse communities, with a range of languages, cultures and sensitivities. I am to adapting my style of communication in order to make those I am dealing with feel at ease and understood.